HSQ Solution (“we,” “us,” or “our”) respects your privacy. This Privacy Policy applies to hsqsolution.site and describes how we collect, use, and safeguard your information.
By using our website, you agree to the practices described in this policy.
1. Information we collect
We collect information you choose to provide when you contact us or book a call, such as your name, email address, company name, project requirements, preferred appointment time, and any other details you include in your message.
We may also collect limited technical information automatically, including device and browser details, pages visited, approximate location, and IP address. This helps us understand how the website is used and protect it from abuse.
2. How we use your information
- Respond to enquiries and discuss potential projects.
- Schedule and manage calls you request.
- Improve our website, services, and visitor experience.
- Protect the website and prevent spam, fraud, or misuse.
- Meet legal obligations where applicable.
3. Analytics and cookies
We use Google Analytics to understand website traffic and usage. Google Analytics may use cookies or similar technologies to collect information about your visit. You can control or delete cookies through your browser settings, and may use Google's available opt-out tools.
We do not use cookies to sell your personal information or to build advertising profiles for third parties.
4. When we share information
We do not sell, rent, or trade your personal information. We may share it only with service providers that help us operate the website, deliver email, manage appointments, or analyse website use, and only as needed for those purposes. We may also disclose information if required by law or to protect our rights, users, or services.
5. Data retention and security
We keep personal information only for as long as reasonably necessary for the purpose it was collected, including providing our services, maintaining business records, and meeting legal requirements. We use reasonable technical and organisational measures to protect information, but no online transmission or storage method is completely secure.
6. Your choices and rights
You may ask us to access, correct, or delete personal information we hold about you, subject to applicable law. You can also opt out of non-essential communications at any time. To make a request, please contact us using the details below.
7. Third-party links
Our website may link to third-party websites or services, such as WhatsApp, Google, or email providers. Their privacy practices are governed by their own policies, and we encourage you to review them before sharing information.
8. Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date.
Contact us
For questions about this Privacy Policy or your personal information, email us at contact@hsqsolution.site.